I completely understand these customer service agents that answer the phone when you call to cancel a reoccuring order make their money based on talking you out of cancelling but the woman at ProActive was amazingly rude. She continued to overtalk me, she kept repeating everything because she kept cutting me that she didn't understand the comment/question I was making.
After all that, she had the audacity to even continue to talk me out of cancelling my membership.
I guess the spirit of good customer service is not warranted in some businesses in spite of the economy.
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